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A pre-built gaming PC company called Build Redux might be something you’ve heard of in the last year or so. It’s a new company that’s working with a well-known system integrator called Digital Storm. The company says its goal is to “democratise” PC gaming, at least in the company’s website copy.
If you want to make your mouse pointer look like a first-person shooter aiming pointer, there’s a website that can do that. How gamer-like that is. Build Redux looks like it makes building a custom PC as easy and accessible as possible, except for a few UI gimmicks. In the world of computer hardware, this isn’t a bad thing.
The Ordering Process
It’s important to start with a good, better, or best point based on your money. These markings are mostly about the component’s quality and strength. Then, you can choose what kind of games you want to play on your computer, as well as the resolution you want to play them at (1080p or 1440p).
From there, the website, like a machine in Willy Wonka’s chocolate factory, comes up with what it thinks is the best build for your gaming needs, which you can then change if you need to. Once the build is done, it’s time to check out, which is also Build Redux’s claim to fame: A $75 build fee, which is a lot less than NZXT’s $99 custom build fee.
In addition, you get a two-year warranty, which is one of the best things about pre-built PCs because it means you don’t have to go to a dozen different manufacturers to get parts that don’t work.
Build Redux gave away one of its upgraded “Best” setups, which costs $2,093.99, plus the $75 build charge. It worked out well for the team. They replaced the 5800X and RTX 3080 that are usually on BR “Best” systems with a 5600x and a 3070 from AMD. You can see the full list of components below. I don’t know if this is because of a shortage or something else, but the whole list is here:
An AMD Ryzen 5 5600X processor, an NVIDIA GeForce RTX 3070 (8GB) graphics card and an x570 chipset motherboard come with the Cooler Master TD500 RGB case.
An ADATA NVMe M.2 SSD and a Seagate Barracudas HDD are two of the storage options that you can choose from.
The 850W ATX 80 Plus Gold power supply can run 850 games.
CM MasterLiquid ML240L is used to cool 4 CM MasterFans RGB as well as 4 CM MasterFans RGB.
If you want to play games in the future, there’s a lot to look forward to. However, I don’t like how Build Redux doesn’t say which brand of RAM and which brand of chipset it has. As it turns out, my test unit has two sticks of Patriot Viper 3200 MHz DDR4 and a motherboard from ASUS X570.
3600MHz DIMMs would have been better for a Ryzen 5 5600X CPU, but 3200MHz is more than enough. At the very least, it is two-channel at least. Keep in mind that you must set the BIOS to use the DOCP/XMP profile in order to get the promised 3200MHz speed. System integrators should start enabling this basic overclocking feature out of the box because most people don’t have the time to go into the BIOS and turn it on. Basically, you’re not giving your best.
Build Redux review unit
If you want to see how long it takes for things to arrive, I ordered a Build Redux review unit on September 23 and got it on October 3. In my mind, 11-ish days doesn’t seem like a quick amount of time. However, I have to give Build Redux some wiggle room because the pandemic has had a negative effect on FedEx truck delivery efficiency in my area. Given how long it can take for some system integrators to get your order, it might not be bad if it takes less than two weeks from the time you order to the time you get your order.
The review unit came in a black and blue package with no signs of damage. It weighed about 35 pounds. A huge “Welcome to PC gaming” message was on the outside of the package when I opened it. On top of the tower, there was a box with the motherboard manual, a Wi-Fi network card installation CD (in 2021), extra screws, an alternate CPU bracket, an RGB remote, and a lot of loose cables for future upgrades, such as storage.
When you open a pre-built system after a long trip, it’s always a moment to catch your breath. Having said that, the Build Redux unit was in good shape when it arrived. The tower was well-protected by stiff foam, and no part of the tinted tempered glass panel was broken or destroyed. The expanded foam was used to keep all of the internal parts in place. The GPU was still attached to the motherboard and had not come loose or broken off. However, the motherboard itself was on a different level of the building.
Troubleshooting the Setup and I/O parts
Besides some brief information on the box, I couldn’t find any pamphlets that told me how to set it up. Having written about NZXT’s BLD Kit, I found this to be interesting. In addition, I couldn’t find the USB stick that was supposed to help me get back into Windows 10. Strange.
When I saw that the motherboard was not aligned with the rear I/O shield for some reason, I was not happy. This flaw made the motherboard’s top two USB ports inaccessible and unusable because the metal edges were so close together that plugs couldn’t get in. To fix this, I had to take apart the majority of the Build Redux unit, remove the motherboard from the chassis, and align the motherboard with the I/O shield again.
Interesting, I found one of the standoffs under the motherboard had been stripped, so the motherboard would no longer be able to stay in the case. When the Build Redux motherboard was put back together, all but one of the screws could be tightened again. It’s possible that this sloppy standoff was the first thing that caused the misalignment. I don’t know for sure, though.
I don’t know if the accident happened during shipping, if my TD500 case is defective, or if the problem was missed during the manufacturing process.
I think it’s clear that for someone who isn’t used to PC gaming, this kind of USB port error is very noticeable. This is Build Redux’s target market. As far as I know, most people won’t be willing or even know how to completely dismantle their PCs in order to get to the multiple USB ports they paid for. This type of person might be able to live with the loss of two USB ports or call Build Redux for a full repair or replacement. Of course, the company would have to pay for the latter, which could be a waste of money.
If there is an error in Build Redux’s quality check, it may seem small or trivial. But because the game is aimed at new PC gamers, I think the error is very important. It’s bad for everyone involved. The customer is angry, and Build Redux has to pay for either a lot of customer service or a new product.
Why not customize your own Build Redux system if you are a serious gamer and know what you want from your PC? Choose your budget, select the best components of your favorite games.
Whether you are just a beginning or a serious gamer, our PCs are designed to provide you with the best possible gaming experience. Choose your budget and see the default settings. A bit more, are you looking for? Why not adopt it.